Your customers want to know what’s going on, but no one wants to be glued to their phone at all hours of the day or night. With Fullbay, your customers can see what’s going on right from their phone or tablet.
Send customers estimate and authorization alerts via text and email
Let your customers track repair progress, see images and notes provided by technicians, and more
Instantly notify customers when you authorize repairs on their behalf
MAXIMIZE UPTIME TO MAINTAIN CUSTOMER CONFIDENCE.
Your shop does great work, but it takes more than a high-quality repair to attract and keep your customers. From keeping trucks DOT or BIT-compliant to providing detailed updates on a pending repair, Fullbay gives you the tools you need to keep your customers’ vehicles on the road.
Set up DOT, BIT, and other federal or state inspection reminders
Schedule out preventive maintenance to maximize vehicle uptime
Customize phone and text notifications to speed up response time on emergency repairs
KEEP CUSTOMERS UP TO DATE WITH THEIR OWN PORTAL.
Fullbay’s Customer Portal revolutionizes the way your customers manage their fleets and communicate with you.
Allow your customers to view repair statuses at a glance without calling the shop.
Permit customers to schedule important dates for PMs and inspections.
Let your customers pay invoices online with integrated payments.
Encourage your customers to manage and add contacts for automatic communication via text and email.
WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.
Get free, comprehensive help from dedicated reps plus access to detailed tutorials and education modules.
A fully integrated payments solution that gives your shop credit cards & ACH processing, allows you to accept fleet checks and cards and has an easy-to-use portal without leaving Fullbay.
Optimize your shop with labor time guides, service guides, wiring diagrams, and other industry-leading integrations.